Shipping and Delivery Policy by Livingcare Viet Nam

Livingcare Viet Nam provides the following details on its product shipping policy in order to best serve its customers:

Delivery dates after ordering

“Within 1-2 days of receiving payment confirmation for an order, Livingcare will package the item and be prepared to ship.
After that, the order will be sent and delivered within the following 3 business days to the specified address.”

Delivery charges


+ All the items will be getting free with the value above …

+ For orders with the value below … will be apply delivery fee of …
Other areas:

+ For each order, Livingcare will check it and offer a precise price quote.

Tracking your order

When your order is shipped, an email will be sent to you. Also, you can get in touch with Customer Service to follow the delivery status.

In the situation that you have not received the products within the due date

“If you have this situation, feel free to contact Customer Service through the Hotline 0707904050 or using the Livingcare Viet Nam contact details. It is our honor to assist you track your order.
After the merchandise is shipped, please be patient for five days. Livingcare will assure through the greatest customer assistance policy for any shipping-related issue. “

Our responsibility for delivered products

“During order delivery, Livingcare Viet Nam will be in charge of all risks of damage and damage.
Prior to getting the goods, it is the customer’s responsibility to thoroughly inspect. If you notice any damage, like cracks, scratches, broken tanks, or incorrect products, please call Hotline 0707904050 for assistance right away.
Livingcare is not liable for handling subsequent scratches, dents, or breaks after a successful delivery that has not been followed by any notes or remarks regarding the merchandise.
If the buyer chooses a shipping firm, they will be entirely responsible for the product’s safety during transit from the company’s warehouse to the location of receipt. The costs and associated losses will also be covered by the customer at the same time.”